If you would like to have a document added, please email it to the Western Homelessness Networker:

Quick guide to the Resource Register
14th January 2016
  by Department of Health and Human Services

This sheet provides a one page reference guide to the use of the Statewide Homelessness Resource Register.

Resource Register Support Pack
14th January 2016
  by Department of Health and Human Services

This pack includes help sheets about various aspects of using the Statewide Homelessness Resource Register.

Creating a prioritisation profile in SHIP
14th January 2016
  by Department of Health and Human Services

This document provides step by step instructions to using the prioritisation profile in SHIP. The profile is used primarily by Access Point Services to hold the Prioritisation List, but also by agencies undertaking Interim Response 2, to help them identify their IR 2 clients.

Download here (1632kb)
NALSN and WLASN Documents Guiding Practice
14th January 2016
  by Western Homelessness Network Coordinator

This document provides a list of key documents guiding homelessness practice, with links to those documents.

Accessing the homelessness service system
23rd December 2015
  by Western Homelessness Network Coordinator

The attached pamphlet outlines access arrangements for the homelessness service system in Melbourne's north and west.

Pushed to the Edge: Private rental (un)affordability in Melbourne
18th December 2015
  by Tenants Union of Victoria

This report examines the renting situation for low income households in Melbourne. The report looked at all private rental properties advertised on June 23rd to give a snapshot into the rental market for low income households.

TUV’s Melbourne Rental Affordability Bulletin illustrates the parlous nature of renting in Melbourne for low-income households and it is abundantly clear that there remains a situation of critical unaffordability across much of metropolitan region. To supplement this, TUV set out to sketch a clearer picture of the actual conditions faced by low-income households looking for housing by trawling through the 16 331 advertised properties on on 23 June, 2015. The research found a severe lack of affordable and appropriate housing available to low-income households

Pamphlet: Information on Mental Health Community Support Services
18th December 2015
  by Mental Health Area Planner

The attached pamphlet outlines access to mental health community support services in Melbourne's north and west.

Victoria's 10 Year Mental Health Plan
18th December 2015
  by Department of Health and Human Services

The Victorian Government has launched a new plan to guide investment and drive better mental health outcomes for Victorians.

"Victoria's 10-year mental health plan sets an ambitious, long-term vision for the next decade, including:

  • better mental health and wellbeing
  • reducing the prevalence of mental illness
  • reducing suicide rates
  • better access to high-quality services
  • more choice about treatment options, rehabilitation and support.

More than 1000 Victorians have been involved in development of the plan, including people with a mental illness, their families and carers, service providers, clinicians, workers, experts and community members.

Recognising that nearly half of all Victorians (45 per cent) will experience mental illness in their lifetime, the plan focuses on greater efforts in prevention, and providing better integrated services and support for the most vulnerable people in the community."


Pamphlet: Information on AOD services
17th December 2015
  by Odyssey/UnitingCare/Re Gen

The attached pamphlet outlines access to alcohol and other drug services in Melbourne's north and west.

Download here (5280kb)
The cost effectiveness of Australian tenancy support programs for formerly homeless people
19th November 2015
  by AHURI

The cost effectiveness of Australian tenancy support programs for formerly homeless people
This report provides an Australia-wide review of National Partnership Agreement on Homelessness (NPAH) programs which assist clients to access and maintain a social housing tenancy or support existing social housing tenants at risk of homelessness maintain their tenancies.

Link to document:

6th November 2015
  by Family Planning Queensland

A guide to reponding to sexual behaviours in children and young people.

Download here (2557kb)
Entries and exits from homelessness: a dynamic analysis of the relationship between structural condi
16th October 2015
  by AHURI: Guy Johnson et al

This research project examines how housing and labour markets, social deprivation and other area-level factors interact with individual risk factors to influence housing instability. It provides new insight into ways to prevent homelessness and help vulnerable households remain housed.

The study utilised micro-level longitudinal data from Journeys Home (JH) and housing market data from the 2011 Census to econometrically model the probability of being homeless as well as the probability of entry and exit from homelessness.

It found that men are prone to higher rates of homelessness both because they are more likely to fall into homelessness, as well as less likely to escape homelessness.

Long-term ill-health also predisposes people to homelessness, but diagnosis of mental health reduces likelihood of homelessness, possibly because diagnosis means people are more likely to receive assistance relative to those undiagnosed.

As expected, risky behaviour (drinking, smoking and drug use) raises the chances of entering homelessness, as does a previous spells of homelessness. Such people are at higher risk of becoming and remaining homeless irrespective of the condition of local housing and labour markets.

However, for individuals without behavioural issues, the risk of becoming and remaining homeless is more closely tied to the condition of local housing and labour markets. The chance of becoming homeless is greater in regions with higher median rents and slack labour markets.

Although individuals married or in a de facto relationship are less likely to enter homelessness, if they do become homeless there is a significantly lower likelihood of escape as compared to singles.

Exiting homelessness is much more likely for some groups than others, with younger people exiting more easily than older people. Current employment status does seem to be related to exits with some connection to the labour market better than none.

Link to document:

Measuring the difference we make: The state-of-play of outcomes measurement in the community sector
11th October 2015
  by The University of Western Australia Centre for Social Impact

The term ‘outcomes measurement’ refers to the measurement of the difference that an initiative, program or organisation makes to the lives of people they engage with. Outcomes measurement provides evidence on whether initiatives, programs and organisations are making a difference to the lives of people they serve. It is an important basis of learning within organisations of what works and what doesn’t work. Outcomes measurement also provides the foundation stone for evaluation, strategic planning and good governance, and is critical to good decision-making in respect of the appropriate allocation of resources by funders.

This study finds outcomes measurement at a tipping point in Western Australia. Our mapping of outcomes measurement in Western Australia and consultations with community sector stakeholders in Western Australia suggest not simply a growing interest in outcomes measurement and a broad appetite for progress and change, but that community sector organisations, big and small, as well as funders, are implementing or seeking to implement a systematic, well-grounded outcomes measurement framework in their organisations and through their funding programs. Community organisations and the funders of programs are also moving towards more strategic use of the outputs of outcomes measurement and connecting measurement with strategy and performance improvement.

Download here (2622kb)
Map of services in Yarra
9th October 2015
  by Yarra Mental Health Alliance

The Yarra Mental Health Alliance have provided the attached outline and map of community services in the City of Yarra.

Frequent Service User Forum Notes
21st August 2015
  by Western Homelessness Network Coordinator

On 6 August 2015 the Northern and Western Homelessness Networks held a 'Frequent Service Users' Forum.

Launch Housing presented on their Frequent Service User project, which has the aims of


* identifying those families and individuals for whom homelessness is not resolved, despite recurrent contact with the homelessness system

* helping prevent future episodes of homelessness for these people

* alerting the service to the presentation of those likely to become the most frequent services users so that a more effective service system approach can be developed.


The Forum was attended by representatives of homelessness agencies, mental health services and DHHS.  Attendees expressed a great deal of enthusiasm for progressing this work on a Sector level.

Children and Homelessness Fact Sheet
21st August 2015
  by Statewide Children's Resource Program

The Statewide Children's Resource Coordinators have produced the attached fact sheet on children and homelessness. 

Download here (1348kb)
Dropping off the edge 2015: Persistent Communal Disadvantage in Australia
21st July 2015
  by Jesuit Social Services and Catholic Social Services Australia

The concept of ‘social disadvantage’ that informs the present study refers to a range of difficulties that reduce a person’s opportunities in life and prevent people from participating fully in society.

This study, covering all Australian states and territories, is based on indicators or ‘signposts’
which, taken in combination, help to identify areas of concentrated disadvantage. The primary purpose is not to reveal causal patterns. Instead, by over-laying the spatial distributions of varied but conceptually related characteristics, the intention is to bring into focus areas of concentrated disadvantage.

The report, Dropping off the Edge, published by Catholic Social Services and Jesuit Social Services, found that experiences of disadvantage in Australia are not evenly distributed across the community, but instead are geographically concentrated, complex and persistent. 

Broadmeadows and Braybrook are identified in the top 10 most disadvantaged postcode areas in Victoria.

The report, Dropping off the Edge, published by Catholic Social Services and Jesuit Social Services, found that experiences of disadvantage in Australia are not evenly distributed across the community, but instead are geographically concentrated, complex and persistent. - See more here

Download here (1209kb)
Evaluation of the Homelessness IAPs Summative Evaluation Report
9th July 2015
  by KPMG, released by DHHS

The Department of Health and Human Services has released the evaluation of the Homelessness Innovation Action Projects (IAPs).

The IAPs were an initiative established to trial new methods of service delivery in the homelessness sector. The IAPs specifically focused on early intervention and prevention of homelessness delivered through integration service models. The IAPs were unique in that they allowed the sector to drive innovation in designing and delivering services based on the sector’s specialist knowledge and experience in delivering services to address homelessness.

The initiative was delivered in two stages:

  • Stage 1 comprised 11 projects trailing service models over an 18 month period from April 2012 to September 2013 with $15 million funding provided.
  • Stage 2 comprised a refined set of seven services (selected from the original 11 IAPs) which were funded to continue to trial effective service models and, some to expand the models implemented in Stage 1. A total of $15.9 million funding was provided for Stage 2 for the period October 2013 – June 2015.

Melbourne Street to Home: Final Evaluation Report
1st July 2015
  by HomeGround

The Final Evaluation Report for the Melbourne Street to Home (MS2H) program has been released. The Report urges policy makers to develop early intervention strategies for young people who experience homelessness. 

The final evaluation into the program found those people who first became homeless as adults had more chance of maintaining housing than those who experienced homelessness for the first time as teenagers.

The report found 79% of those who became homeless as adults supported by Melbourne Street to Home maintained their housing compared to 62% of  those who had become homeless as young people.

Notes from Northern and Western Homelessness Networks Ice and AOD Reform Forum
29th June 2015
  by Western Homelessness Network Coordinator

Attached are the notes from the Northern and Western Homelessness Networks' Forum on 14 April 205 on Ice and the AOD reforms.

Notes: Western Housing Information Briefing
26th June 2015
  by Western Homelessness Network Coordinator

Attached are some notes from the Department of Health and Human Services Information Session on the new public housing application process and the new Housing website.

The powerpoint for the presentation can be found here.

Western Homelessness Network Family Violence Snapshot 2015
26th June 2015
  by Western Homelessness Network Coordinator

In April 2015 the Western Homelessness Network (WHN) undertook a data snapshot to assist in quantifying the intersection between homelessness and family violence. 

The WHN provided data on 2,289 individuals being supported by the WHN at the time of the snapshot. Of these 63% had experienced family violence.  In addition 103 individuals presented to the two Homelessness Access Points in the West on the day of the snapshot.  Of these, 33% had experienced family violence.  

Gambling and Family Violence Fact Sheet
26th June 2015
  by Women's Health in the North and Women's Health East

Recent international research shows that people with gambling issues are more likely to be victims or perpetrators of family violence than those people who do not have a gambling issue.

The attached fact sheet provides more information on the intersections.

Download here (6442kb)
Couch surfing students: The Yarra Ranges Youth Homelessness Prevention Project
3rd June 2015
  by Anchor Youth Services, Outer Eastern LLEN, Swinburne University, University of Western Australia

Australian Policy Online reports:


The Couch Surfing Secondary Students (CSSS): Yarra Ranges Youth Homelessness Prevention Project has developed out of a research partnership between Anchor Youth Services, the Outer Eastern Local Learning and Employment Network (OELLEN), Swinburne University and the University of Western Australia Centre for Social Impact.

The partnership emphasises the cross-sector nature of youth homelessness as falling in both the educational and community services contexts. Anchor is one of two youth homelessness agencies in the region that supports the Yarra Ranges. OELLEN aims to develop sustainable partnerships between schools and industry to support the retention, attainment and career pathways of at risk young people.

The study investigates the experiences of, and perceptions toward, couch surfing secondary students in the Yarra Ranges Shire. It seeks to provide evidence to better understand how to intervene earlier rather than later, and to ensure that services, like Anchor and OELLEN, are more able to effectively support the needs of schools who are at the ‘coalface’ of early stage homelessness in youth.

Download here (5773kb)
Journeys Home Research Report No. 6 Complete Findings from Waves 1 to 6
1st June 2015
  by Melbourne Institute

In late 2010 the Australian Government commissioned the Melbourne Institute of Applied
Economic and Social Research (at the University of Melbourne) to design and implement a
new longitudinal survey of people who are experiencing homelessness, since named Journeys Home (JH).

This 6th and final report follows 1,682 participants over a 6 year period.

The report shows:

Aboriginal or Torres Strait Islanders (ATSI) are also more likely to be homeless, or primary homeless, relative to non-ATSI respondents. Likewise singles are more likely to be homeless than couples and respondents without resident children more so than respondents with children living with them.

When examining a range of key risk and protective factors associated with homelessness some interesting things stand out. First we know from prior research reports that JH respondents come from particularly disadvantaged backgrounds overall, with histories of family breakdown, conflict and violence.

However, these factors do not appear to substantially differentiate respondents who experience homelessness from those who do not. 3 Thus persons with adverse histories do not appear to be substantially more prone to homelessness than other similarly vulnerable people without these histories.

One exception where history seems to matter considerably however relates to incarceration. Respondents that have ever been incarcerated, whether in juvenile detention, adult prison, or remand, are particularly prone to homelessness, even when comparing to other similarly vulnerable people. The risk is especially high for respondents who spent a considerable amount of time (i.e., 12 months or more) in juvenile detention. This is true of overall homelessness and also of primary homelessness.

Download here (1980kb)
Report on Affordable Housing
22nd May 2015
  by Senate Standing Committee on Economics

The Senate Committee has released a report on The Australian Affordable Housing Challenge.

The Committee acknowledges:

"importance of affordable, secure and suitable housing as a vital determinant of wellbeing. But, based on the evidence, the committee finds that a significant number of Australians are not enjoying the security and comfort of affordable and appropriate housing—that currently Australia's housing market is not meeting the needs of all Australians. Sustained growth in median housing costs above the rate of median household income growth in recent decades has made it increasingly difficult for a growing proportion of Australians to afford housing that is safe, secure and appropriate to their needs. Added to the general decline in housing affordability, and indeed compounding the trend, the stock of affordable housing—that is, housing appropriate to the needs of low- to moderate-income households—has failed to keep pace with demand in recent decades"

Download here (2710kb)
An Affordable Housing Reform Agenda
8th May 2015
  by National Peak Bodies

Peak community and housing groups have released ‘An Affordable Housing Reform Agenda’, calling on the Federal Government to work with them in developing a national housing strategy to address the worsening housing affordability crisis in Australia.

The Agenda, created by not-for-profit groups including ACOSS, Homelessness Australia, National Shelter and the Community Housing Federation of Australia, is a joint blueprint outlining reform priorities to achieve an efficient and affordable housing system that strengthens productivity and participation, including:

  • Reforming tax treatment of housing to remove distortions and improve affordability
  • Public and private investment in new affordable housing stock to address shortfall
  • Reform of urban planning, land and building regulation
  • Increasing the maximum rate and improving indexation of Commonwealth Rent Assistance to relieve rental stress
  • Reforming tenancy protections to provide more security for renters, and
  • Adequate and consistent funding for homelessness services to ensure Australia meets our goal of halving homelessness by 2020.


Download here (1992kb)
Evaluation of the nature and effectiveness of supportive housing models
8th May 2015
  by AHURI

This research project evaluated the effectiveness of supportive housing models. It found that they were generally effective at supporting tenants—many of whom had a history of chronic homelessness—to sustain tenancies and make improvements in their life.

Download here (1869kb)
Homelessness Funding Fact Sheet
8th May 2015
  by Homelessness Australia

Homelessness Australia has provided the attached Fact Sheet on types and sources of homelessness funding in Australia.

Anglicare Australia rental affordability snapshot 2015
8th May 2015
  by Anglicare

This report surveys private rental housing available across Australia; and tests its suitability – the cost and size – for different low income household types: couples, single parents and children, young people, pensioners, job seekers and people on the minimum wage.

This time members of the Anglicare Australia network surveyed over 65,600 properties on a weekend in early April, and once again there were almost no dwellings that were affordable for people on the lowest incomes, such as Newstart and Youth Allowance, as the attached media release and report testify.

The report itself also provides a breakdown of regional and metropolitan totals and a number of location based mini-reports, which are prepared by participating Anglicare network members.

The survey also includes an analysis of the impact of housing unaffordability, the consequences of living with housing stress, and Anglicare Australia’s key recommendations to resolve the problem. In essence, we are calling for secure and affordable housing for people living on low incomes being made a priority. It requires a national plan that involves governments, industry and the community sector working together.

Download here (1885kb)
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