Launch Housing
Address: 68 Oxford Street, Collingwood
Telephone: (03) 9288 9611 or 1800 048 325
Hours of operation: 9am - 5pm
Local Government Areas: Yarra and the CBD
Glenroy Community Hub
Address: 80 Wheatsheaf Rd, Glenroy
Telephone: (03) 9304 0100
Hours of operation: 9am - 5pm
Local Government Areas: Hume and Moreland
Haven Home Safe
Address: Ground Floor, 52-56 Mary St, Preston
Telephone: (03) 9479-0700
Hours of operation: 9am - 5pm
Local Government Areas: Whittlesea, Nillumbik, Darebin, Banyule
Fax: +61 39479 0700 Email: preston@hhs.org.au or use the online contact form
Yarra Community Housing
Address: 112-122 Victoria Street, Footscray
Telephone: (03) 9689 2777
Hours of operation: 9am - 5pm
Local Government Areas: Wyndham, Moonee Valley, Maribyrong, Hobsons Bay, Melbourne, Flemington, Port Melbourne
Werribee outpost
Address: 19 Duncans Rd, Werribee
Telephone: (03) 9742 6452
Hours of operation: 9am - 5pm
Local Government Areas: Wyndham
SASHS Western
Address: 6/147 Harvester Rd, Sunshine
Telephone: (03) 9312 5424 or 1800 076 427
Hours of operation: 9am - 5pm
Local Government Areas: Melton and Brimbank
Melton Outpost
Address: Shire of Melton Civic Centre, 232 High St, Melton
Telephone: (03) 9747 7200
Hours of operation: Wednesdays 1-5pm, Tuesdays, Thursdays and Fridays 9am - 5pm
Local Government Areas: Melton
Cross referral to family violence services
Family violence is the most common reason people seek the assistance of the homelessness service system. Women and children requiring a specialist family violence response can contact the abovementioned Access Point services, or the region’s Integrated Family Violence Entry Point services as follows:
Berry Street
Target Group: Women and women with children escaping family violence
Address: 677 The Blv, Eaglemont
Telephone: (03) 9450 4700
Hours of operation: 9am - 5pm
Local Government Areas: Yarra; Central Business District of Melbourne; Hume; Moreland Whittlesea, Nillumbik, Darebin, and Banyule
Women’s Health West
Target Group: Women and women with children experiencing family violence
Address: 317-319 Barkly St, Footscray
Telephone: (03) 9689 9588
Hours of operation: 9am - 5pm
Local Government Areas: Wyndham, Moonee Valley, Maribyrong, Hobsons Bay, Melbourne, Flemington, Port Melbourne, Melton and Brimbank
Statewide Youth Access Point
The Melbourne Youth Support Service (MYSS) operates as a state-wide Access Point for Young People:
Address: 19 King Street, Melbourne
Telephone: (03) 9614 3688
Hours of operation: Mon - Fri 10am to 8pm; Weekends and Public Holidays 10am - 6pm
State-Wide and After Hours Access
Alternatively, people requiring homelessness assistance can call 1800 825 955 to be directed to the Victorian Homelessness Access Point service that is closest to them. Unfortunately this number is not a free call from mobile phones, but Access Point services can ring clients back on their mobile phone.
This number diverts to a state-wide response outside of business hours, including public holidays. A person ringing the number after hours will be assisted at the time and then directed to the most appropriate Access Point service on the next business day.