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North West Metro Region - Access Point Contact Details

Launch Housing

Address: 68 Oxford Street, Collingwood

Telephone: (03) 9288 9611 or 1800 048 325

Hours of operation: 9am - 5pm

Local Government Areas: Yarra and the CBD

Glenroy Community Hub

Address: 80 Wheatsheaf Rd, Glenroy

Telephone: (03) 9304 0100

Hours of operation: 9am - 5pm

Local Government Areas: Hume and Moreland

Haven Home Safe

Address: Ground Floor, 52-56 Mary St, Preston

Telephone: (03) 9479-0700

Hours of operation: 9am - 5pm

Local Government Areas: Whittlesea, Nillumbik, Darebin, Banyule

 

 Fax: +61 39479 0700   Email: preston@hhs.org.au or use the online contact form 

Yarra Community Housing

Address: 112-122 Victoria Street, Footscray

Telephone: (03) 9689 2777

Hours of operation: 9am - 5pm   

Local Government Areas: Wyndham, Moonee Valley, Maribyrong, Hobsons Bay, Melbourne, Flemington, Port Melbourne

 

Werribee outpost

Address: 19 Duncans Rd, Werribee

Telephone: (03) 9742 6452  

Hours of operation: 9am - 5pm   

Local Government Areas: Wyndham

SASHS Western

Address: 6/147 Harvester Rd, Sunshine

Telephone: (03) 9312 5424 or 1800 076 427

Hours of operation: 9am - 5pm   

Local Government Areas: Melton and Brimbank

           

Melton Outpost   

Address: Shire of Melton Civic Centre, 232 High St, Melton

Telephone: (03) 9747 7200

Hours of operation: Wednesdays 1-5pm, Tuesdays, Thursdays and Fridays 9am - 5pm

Local Government Areas: Melton

Cross referral to family violence services

Family violence is the most common reason people seek the assistance of the homelessness service system. Women and children requiring a specialist family violence response can contact the abovementioned Access Point services, or the region’s Integrated Family Violence Entry Point services as follows:

Berry Street

Target Group: Women and women with children escaping family violence

Address: 677 The Blv, Eaglemont

Telephone: (03) 9450 4700

Hours of operation: 9am - 5pm

Local Government Areas: Yarra; Central Business District of Melbourne; Hume; Moreland Whittlesea, Nillumbik, Darebin, and Banyule

Women’s Health West

Target Group: Women and women with children experiencing family violence
Address: 317-319 Barkly St, Footscray
Telephone: (03) 9689 9588
Hours of operation:  9am - 5pm
Local Government Areas: Wyndham, Moonee Valley, Maribyrong, Hobsons Bay, Melbourne, Flemington, Port Melbourne, Melton and Brimbank

Statewide Youth Access Point

The Melbourne Youth Support Service (MYSS) operates as a state-wide Access Point for Young People: 

Address: 19 King Street, Melbourne

Telephone: (03) 9614 3688

Hours of operation: Mon - Fri 10am to 8pm; Weekends and Public Holidays 10am - 6pm


State-Wide and After Hours Access

Alternatively, people requiring homelessness assistance can call 1800 825 955 to be directed to the Victorian Homelessness Access Point service that is closest to them. Unfortunately this number is not a free call from mobile phones, but Access Point services can ring clients back on their mobile phone.

This number diverts to a state-wide response outside of business hours, including public holidays. A person ringing the number after hours will be assisted at the time and then directed to the most appropriate Access Point service on the next business day.

Regional Access Point Contact Details

For a listing of all Regional Access Points across the state, please visit the Office of Housing's Homelessness and Family Violence Getting Help webpage.

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