A standard initial assessment and planning (IAP) tool is used across the State.  Access point services provide an initial assessment, triaging and short term planning role for people with lived experience of homelessness, who are seeking some support.  

The initial assessment is narrative based.  IAP worker seek enough information to develop a short term plan with their client and to help 'best match' the needs of those presenting with the available homelessness resources. 

This document is a prompt sheet for Initial Assessment and Planning workers to assist in exploring some of the issues that consumers present to homelessness services with.

The form below is completed by homelessness support services once they have accepted a referral from an access point, and made contact with their new client.  The form confirms that the support service has begun assisting the client, advises the access point service whether or not the client wishes to remain on the prioritisation list for access to any additional homelessness resources and whether or not there are any changes to contact and prioritisation details.

This pamphlet provides new and prospective transitional housing tenants with information about transitional housing, their rights and responsibilities.  

The pamphlet sits alongside the Housing and Support Partnership Agreement for transitional housing tenancy managers and support workers who are supporting tenants in transitional housing.

 This pamphlet was developed by the Northern and Western Homelessness Networks to provide consumers, and allied services, with information about what happens after someone has presented to a homelessness access point service and is now included on the 'prioritisation list' awaiting access to resources.

The pamphlet was developed in response to consumer feedback that consumers would like real information about what is likely to happen.  

This pamphlet is due for review.