Welcome to the North & West Homelessness Network


The North & West Homelessness Networks (NWHNs) are networks of Homelessness Assistance funded services operating in Melbourne's North & West metropolitan divisions. For more information, view the About NWHN page of the site.

As well as offering general information on homelessness assistance, this website facilitates communication between NWHN members, providing them with a range of relevant news and resources.

Homelessness Assistance Funded Services

The North & West Metropolitan homelessness service system (HSS) is made up of over 200 programs that are funded to provide assistance to people experiencing, or at risk of homelessness. Five of these services are funded through the Transitional Housing Management (THM). The remaining programs are funded as Specialist Homelessness Services to assist people to prevent or end the experience of homelessness.

Opening Doors

Access to Homelessness Assistance funded agency resources in the region have been streamlined with the introduction of the Opening Doors Framework launched in July 2008, and going 'live' in the region on 14 December 2009.

Opening Doors is also commonly referred to as Access Points, which is first point of contact if you are homeless or at risk of homelessness.

For more information about Opening Doors and regional models of access, please visit the North and West Local Area Service Networks section of this website.


10 year plan to end family violence includes a further $185M for new and redeveloped public housing
The Andrews Labor Government will launch a 10 Year Plan to end family violence in March 2017.  In anticipation of the full plan the Andrew's Government has just announced allocation of funding to:

  • Establish a network of Support and Safety Hubs across Victoria, where victim survivors can access the support they need to stay safe
  • Recruit new specialist family violence workers to support women and their children access services they need to stay safe and get back on their feet
  • Invest a further $218 million in social housing and private rental assistance, bringing housing investment to $600 million since the Royal Commission report. This includes Funding of $185 million over four years will fund the redevelopment of more than 2500 public housing properties. It will also allow for growth of at least 10 per cent and $33M to private rental assistance.
  • Strengthen intervention orders, tighten up the bail process, and allow for the better sharing of information so a victims right to safety isn’t trumped by a perpetrators right to privacy
  • Provide specialist training to Victoria Police officers who play a critical role in responding to family violence and upgrade our courts to provide greater security for victim survivors
  • Initiate a Primary Prevention strategy, alongside a state-wide behavioural change campaign, to help stop family violence happening in the first place

These reforms will require government to transform the way it works with a number of new bodies created:

  • A co-ordination agency which will oversee the operation of the Support and Safety Hubs
  • A prevention agency with dedicated funding focusing on providing advice on best practice
  • A Centre for Workforce Excellence to focus on building the strongest possible workforce
  • The Victorian Centre for Data Insights will change the way that government collects information and will build new capabilities to analyse data to protect families at risk.


Victorian Government allocated $109M to homelessness programs
On Saturday the Victorian Government announced $109 million of new homelessness funding in Victoria over the coming five years. CHP welcomed this investment, which focussed resources on critical areas that CHP and members have long identified as priorities.

Funds have been allocated to:

  • Rapid rehousing
  • Housing subsidy for young people leaving care
  • Crisis accommodation
  • Supportive housing

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