Welcome to the North & West Homelessness Network


The North & West Homelessness Networks (NWHNs) are networks of Homelessness Assistance funded services operating in Melbourne's North & West metropolitan divisions. For more information, view the About NWHN page of the site.

As well as offering general information on homelessness assistance, this website facilitates communication between NWHN members, providing them with a range of relevant news and resources.

Homelessness Assistance Funded Services

The North & West Metropolitan homelessness service system (HSS) is made up of over 200 programs that are funded to provide assistance to people experiencing, or at risk of homelessness. Five of these services are funded through the Transitional Housing Management (THM). The remaining programs are funded as Specialist Homelessness Services to assist people to prevent or end the experience of homelessness.

Opening Doors

Access to Homelessness Assistance funded agency resources in the region have been streamlined with the introduction of the Opening Doors Framework launched in July 2008, and going 'live' in the region on 14 December 2009.

Opening Doors is also commonly referred to as Access Points, which is first point of contact if you are homeless or at risk of homelessness.

For more information about Opening Doors and regional models of access, please visit the North and West Local Area Service Networks section of this website.


Call for 100,000 social housing boost across Australia to help people experiencing homelessness

If we’re going to end the housing crisis, we need 100,000 new public and community housing properties targeted to low income earners over the next five years. 30,000 of those properties would be allocated for Victoria, to move the thousands of people off waiting lists into a safe, permanent home. 

There are more than 35,000 people on the Victorian Housing Register awaiting public housing. Private rental is at its lowest rate of affordability ever.  Less than 2% of private rental in Melbourne's north and west is considered affordable for people on low incomes.

Homelessness services in Melbourne's north and west supported nearly 30,000 households in 2015/16, all seeking homelessness support and accommodation.

You can support the call for 100K Homes by signing the petition at

Victorian Homelessness Achievement Awards 2017
5 days left to nominate a person, program or organisation in the Victorian Homelessness Achievement Awards. Please nominate people by Friday 4th August         

With seven categories, you're sure to know someone who deserves an award, or a program or organisation that fits the bill:
Excellence in ending homelessness – Children and families

Excellence in ending homelessness – Young people

Excellence in ending homelessness – Adults

Excellence in ending homelessness – Diverse groups

The leading practitioner award

The consumer achievement award

The Beth Thomson lifetime achievement award

  The Victorian Homelessness Achievement Awards: celebrating the exceptional efforts of workers, consumers and organisations in ending homelessness. More

More news


27 Pets in the Park Clinics: Free vet support for pets of people who are homeless
5 SASHS Open House Orintation dates
13 Victorian Homelessness Conference 13 and 14 September 2017
29 AHURI National Housing Conference 2017 Program