Welcome to the North & West Homelessness Network


The North & West Homelessness Network (NWHN), is a network of Homelessness Assistance funded services operating in Melbourne's North & West metropolitan divisions. For more information, view the About NWHN and North and West Local Area Service Networks pages of the site.

As well as offering general information on homelessness assistance, this website facilitates communication between NWHN members, providing them with a range of relevant news and resources.

Homelessness Assistance Funded Services

The North & West Metropolitan homelessness service system (HSS) is made up of over 200 programs that are funded to provide assistance to people experiencing, or at risk of homelessness. Five of these services are funded through the Transitional Housing Management (THM). The remaining programs are funded as Specialist Homelessness Services to assist people to prevent or end the experience of homelessness.

Opening Doors

Access to Homelessness Assistance funded agency resources in the region have been streamlined with the introduction of the Opening Doors Framework launched in July 2008, and going 'live' in the region on 14 December 2009.

Opening Doors is also commonly referred to as Access Points, which is first point of contact if you are homeless or at risk of homelessness.

For more information about Opening Doors and regional models of access, please visit the North and West Local Area Service Networks section of this website.


Premier announced $152M for provision of housing responses to women and children experiencing family violence
The Royal Commission highlighted problems around the lack of appropriate accommodation for victims of family violence, with many being turned away from accommodation. This funding is the first step in responding to the specific housing recommendations of the Royal Commission.

The $152 million package includes:

  • $25 million over two years for accommodation for the homeless – this fund will support construction of 180 new units of crisis accommodation and upgrades of existing accommodation
  • $21 million over two years to begin redeveloping existing refuges to the new core and cluster model and to provide 24 hour staffing at up to six refuges
  • $50 million – rapid housing assistance – provision of 130 new social housing properties as a first stage and headleasing for up to 100 dwellings.
  • $16 million in 2016-17 to provide private rental assistance that supports access to private rental
  • $40 million over two years to provide flexible tailored responses that meet the individual needs of victims of family violence, including support to stay safe at home.

Click here for a link to the media release: More

$572M over two years to enact Royal Commission recommendations
The State Government has allocated a $572 million statewide funding boost over two years in the 2016/17 Victorian Budget to respond to Royal Commission recommendations that must be done now – including more housing and crisis refuges, more counsellors, more prevention programs and more support for children who are victims of family violence.

This package begins to deliver 65 of the Royal Commission’s most urgent recommendations and is the first step in the long-term process to fix our broken system and change attitudes towards women.

The Labor Government’s family violence package, which puts victims at the heart of our reforms, includes:
• $152.5 million to begin a housing blitz to shelter more victims so they don’t have to choose between homelessness and returning to an abusive relationship. Work will commence on building and redeveloping family violence refuges, expanding crisis accommodation, and rapidly funding up to 130 new social housing homes. Victims will also be kept safe at home through innovative options such as help accessing the private rental market.

See the attached press release for further information. More

More news